Web Hosting Agreement Terms of Service (T.O.S.)
This Web Hosting Agreement (this "Agreement") is between WebzPro with its principal office at 2413 W. Algonquin Rd #317, Algonquin IL("WebzPro") and the person (individual or legal person) whose signs up on-line WebzPro's service order and set up form (the "Order") incorporating this Agreement by reference ("Customer"). This Agreement governs Customer's use of WebzPro's Web hosting service.
Table of Contents
- Customer Information
- Disclaimer of Warranties
- Limitation of Damages
- Suspension of Services/Termination
- Request for Customer Information
- Back Up Copy
- Email Back Ups and Storage
- Force Majeure
- Uptime Guarantee
- Money Back Guarantee
- Domain Names
- Client Responsibility
- Actions Taken by WebzPro
- Account Cancelations
- Clients Responsibility Third Party Software
- Inode Limits
Subject to the terms of this Agreement, and contingent on Customer's satisfaction of WebzPro's credit approval requirements, WebzPro agrees to provide the web hosting services described in the Order for the fees stated in the Order. All services provided by WebzPro may only be used for lawful purposes. The customer agrees to indemnify and hold harmless WebzPro from any claims resulting from the use of our services.
It is the customer responsibility to ensure that scripts/programs installed under your account are secure and permissions of directories are set properly, regardless of installation method. When at all possible, set permissions on most directories to 755 or as restrictive as possible. Users are ultimately responsible for all actions taken under their account. This includes the compromise of credentials such as username and password. It is required that you use a secure password. If a weak password is used, your account may be suspended until you agree to use a more secure password.
The initial service term of the Agreement shall begin on the date that WebzPro generates an e-mail message to Customer announcing the activation of the Customer's account (the "Service Commencement Date") and shall continue for the number of months stated in the Order (the "Initial Term"). Upon expiration of the Initial Term, this Agreement shall automatically renew for up to three successive renewal terms of the same length as the Initial Term (each a "Renewal Term") unlessl WebzPro or Customer provides the other with written notice of non-renewal at least thirty (30) days prior to the expiration of the Initial Term or then-current Renewal Term, as applicable. The Initial Term and any Renewal Term may be referred to collectively in this Agreement as the "Term."
Fees are payable in advance on the first day of each billing cycle. Customer's billing cycle shall be monthly or annually as indicated on the Order, beginning on the Service Commencement Date. WebzPro may require payment for the first billing cycle before beginning service. If the Order provides for credit/debit card billing, Customer authorizes WebzPro to bill subsequent fees to the credit/debit card on or after the first day of each successive billing cycle during the Term of this Agreement; otherwise WebzPro will invoice Customer via electronic mail to the Primary Customer Contact listed on the Order. Invoiced fees may be issued on or before the 1st day of each billing cycle, and the fees shall be due on the 14th day following invoice date, but in no event earlier than the first day of each billing cycle.
Payments must be made in United States dollars. Customer is responsible for providing WebzPro with changes to billing information (such as credit card expiration, change in billing address) At its option, WebzPro may accrue charges to be made to a credit/debit card until such charges exceed $10.00. WebzPro may charge interest on overdue amounts at the lesser of 1.5% per month or the maximum non-usurious rate under applicable law. WebzPro may suspend the service without notice if payment for the service is overdue. Fees not disputed within sixty (60) days of due date are conclusively deemed accurate. Customer agrees to pay WebzPro's reasonable reinstatement fee following a suspension of service for non-payment, and to pay WebzPro's reasonable costs of collection of overdue amounts, including collection agency fees, attorney fees and court costs.
(b) Fee Increases.
WebzPro may increase its fees for services effective the first day of a Renewal Term by giving notice to Customer of the new fees at least forty five (45) days prior to the beginning of the Renewal Term, and if Customer does not give a notice of non-renewal as provided in Section 2 above, the Customer shall be deemed to have accepted the new fee for that Renewal Term and any subsequent Renewal Terms (unless the fees are increased in the same manner for a subsequent Renewal Term).
At WebzPro's request Customer shall remit to WebzPro all sales, VAT or similar tax imposed on the provision of the services (but not in the nature of an income tax on WebzPro), regardless of whether WebzPro fails to collect the tax at the time the related services are provided. If deemed by state law.
(d) Early Termination.
Customer acknowledges that the amount of the fee for the service is based on Customer's agreement to pay the fee for the entire Initial Term, or Renewal Term, as applicable. In the event WebzPro terminates the Agreement for Customer's breach of the Agreement in accordance with Section 9 (Termination), or Customer terminates the service other than in accordance with Section 9 (Termination) for WebzPro's breach, the unpaid fees for each billing cycle remaining in the Initial Term or then-current Renewal Term, as applicable, are due on the business day following termination of the Agreement.
Customer agrees to use the service in compliance with applicable law and WebzPro's Acceptable Use Policy posted at http://www.webzpro.com/docs/aup.htm (the "AUP"), which is hereby incorporated by reference in this Agreement. Customer agrees that WebzPro may, in its reasonable commercial judgment consistent with industry standards, amend the AUP from time to time to further detail or describe reasonable restrictions and conditions on Customer's use of the Services. Amendments to the AUP are effective on the earlier of WebzPro's notice to Customer that an amendment has been made, or the first day of any Renewal Term that begins subsequent to the amendment. Customer agrees to cooperate with WebzPro's reasonable investigation of any suspected violation of the AUP. In the event of a dispute between WebzPro and Customer regarding the interpretation of the AUP, WebzPro's commercially reasonable interpretation of the AUP shall govern.
5. Customer Information.
Customer represents and warrants to WebzPro that the information he, she or it has provided and will provide to WebzPro for purposes of establishing and maintaining the service is accurate. If Customer is an individual, Customer represents and warrants to WebzPro that he or she is at least 18 years of age. WebzPro may rely on the instructions of the person listed as the Primary Customer Contact on the Order with regard to Customer's account until Customer has provided a written notice changing the Primary Customer Contract.
Customer agrees to indemnify and hold harmless WebzPro, WebzPro's affiliates, and each of their respective officers, directors, agents, and employees from and against any and all claims, demands, liabilities, obligations, losses, damages, penalties, fines, punitive damages, amounts in interest, expenses and disbursements of any kind and nature whatsoever (including reasonable attorneys fees) brought by a third party under any theory of legal liability arising out of or related to the actual or alleged use of Customer's services in violation of applicable law or the AUP by Customer or any person using Customer's log on information, regardless of whether such person has been authorized to use the services by Customer.
7. Disclaimer of Warranties.
WebzPro DOES NOT WARRANT OR REPRESENT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. TO THE EXTENT PERMITTED BY APPLICABLE LAW WebzPro DISCLAIMS ANY AND ALL WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. TO THE EXTENT PERMITTED BY APPLICABLE LAW, ALL SERVICES ARE PROVIDED ON AN "AS IS" BASIS.
8. Limitation of Damages.
NEITHER PARTY SHALL BE LIABLE TO THE OTHER FOR ANY LOST PROFITS, OR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE LOSS OR DAMAGE OF ANY KIND, OR FOR DAMAGES THAT COULD HAVE BEEN AVOIDED BY THE USE OF REASONABLE DILIGENCE, ARISING IN CONNECTION WITH THE AGREEMENT, EVEN IF THE PARTY HAS BEEN ADVISED OR SHOULD BE AWARE OF THE POSSIBILIY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING ELSE IN THE AGREEMENT TO THE CONTRARY, THE MAXIMUM AGGREGATE LIABILITY OF WebzPro AND ANY OF ITS EMPLOYEES, AGENTS OR AFFILIATES, UNDER ANY THEORY OF LAW (INCLUDING BREACH OF CONTRACT, TORT, STRICT LIABILITY, AND INFRINGEMENT) SHALL BE A PAYMENT OF MONEY NOT TO EXCEED THE AMOUNT PAYABLE BY CUSTOMER FOR THREE MONTHS OF SERVICE.
(a) Suspension of Service.
Customer agrees that WebzPro may suspend services to Customer without notice and without liability if: (i) WebzPro reasonably believes that the services are being used in violation of the AUP/TOS; (ii) Customer fails to cooperate with any reasonable investigation of any suspected violation of the AUP/TOS; (iii) WebzPro reasonably believes that the suspension of service is necessary to protect its network or its other customers, or (iv) as requested by a law enforcement or regulatory agency. Customer shall pay WebzPro's reasonable reinstatement fee if service is reinstituted following a suspension of service under this subsection.
The Agreement may be terminated by Customer prior to the expiration of the Initial Term or any Renewal Term without further notice and without liability if WebzPro fails in a material way to provide the service in accordance with the terms of the Agreement and does not cure the failure within ten (10) days of Customer's written notice describing the failure in reasonable detail. The Agreement may be terminated by WebzPro prior to the expiration of the Initial Term or any Renewal Term without further notice and without liability as follows: (i) upon ten (10) days notice if Customer is overdue on the payment of any amount due under the Agreement; (ii) Customer materially violates any other provision of the Agreement, including the AUP/TOS, and fails to cure the violation within thirty (30) days of a written notice from WebzPro describing the violation in reasonable detail; (iii) upon one (1) days notice if Customer's Service is used in violation of a material term of the AUP/TOS more than once, or (iv) upon one (1) days notice if Customer violates Section 5 (Customer Information) of this Agreement. Either party may terminate this agreement upon ten (10) days advance notice if the other party admits insolvency, makes an assignment for the benefit of its creditors, files for bankruptcy or similar protection, is unable to pay debts as they become due, has a trustee or receiver appointed over all or a substantial portion of its assets, or enters into an agreement for the extension or readjustment of all or substantially all of its obligations.
10. Requests for Customer Information.
Customer agrees that WebzPro may, without notice to Customer, (i) report to the appropriate authorities any conduct by Customer or any of Customer's customers or end users that WebzPro believes violates applicable law, and (ii) provide any information that it has about Customer or any of its customers or end users in response to a formal or informal request from a law enforcement or regulatory agency or in response to a formal request in a civil action that on its face meets the requirements for such a request.
11. Back Up Copy.
11.1. Even the best and most complete and redundant backup systems can and do fail for a variety of reasons, despite the best efforts of the Web hosting service. THEREFORE, WEBZPRO DOES NOT GUARANTEE THE AVAILABILITY, COMPLETENESS, CURRENCY, OR INTEGRITY OF THESE BACKUPS OR THE DATA THEY CONTAIN. Consequently, you must not rely upon the availability, completeness, currency, or integrity of these backups.
11.2. Customers are responsible for maintaining their own backups on their own personal computers or other computers.
11.3. WebzPro does not provide any sort of compensation for lost, inaccurate, incomplete, or outdated data in the event that if our backups do not function properly, regardless of the reason(s) for any such malfunction, even if the malfunction was due to the fault or negligence of WebzPro or any of its employees or agents, and regardless of whether WebzPro had been informed of the possibility of such malfunction, or any fault or negligence that might cause it.
11.4. In the event that you need to recover data from a backup, we will use reasonable efforts to restore data to your account from the appropriate backup. HOWEVER, PLEASE NOTE THAT THIS SERVICE IS INTENDED TO COMPLEMENT YOUR OWN BACKUPS TO YOUR OWN COMPUTER, AND IS NOT A SUBSTITUTE FOR THOSE BACKUPS. AGAIN, WEBZPRO DOES NOT GUARANTEE THE AVAILABILITY, COMPLETENESS, CURRENCY, OR INTEGRITY OF ITS BACKUPS.
11.5. You understand and agree that WebzPro's backup policy does not create any warranties for whose breach we can be held reliable.
11.6. Customer agrees to defend, indemnify, and hold harmless WebzPro, and the parents, subsidiaries, successors, assigns, employees and agents of WebzPro's against any losses, claims, damages, liabilities, penalties, actions, proceedings or judgments (collectively, "Losses") to which an indemnified party may become subject and which Losses arise out of, or relate to this Agreement or Customer's use of the Services, and to reimburse an indemnified party for all legal and other expenses, including reasonable attorneys' fees incurred by such indemnified party in connection with investigating, defending, or settling any Loss whether or not in connection with pending or threatened litigation in which such indemnified party is a party.
11.7. WEBZPRO SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, PUNITIVE OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF USE, OR LOSS OF DATA RESULTING FROM THE USE OF OUR SERVICES BY CUSTOMER OR ANY THIRD PARTIES, REGARDLESS OF THE FORM OF ACTION OR THEORY OF LIABILITY, OR ANY LOSS OF DATA RESULTING FROM DELAYS, NONDELIVERIES, MISDELIVERIES OR SERVICE INTERRUPTIONS.
11.8. WEBZPRO PROVIDES THE SERVICES AND PRODUCTS AS IS, WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. OUR DISCLAIMS ALL WARRANTIES OF NON-INFRINGEMENT OF ANY THIRD-PARTY RIGHTS, AND DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMER SHALL BE SOLELY RESPONSIBLE FOR THE SELECTION, USE, AND SUITABILITY OF THE SERVICES AND WEBZPRO SHALL HAVE NO LIABILITY THEREFOR.
11.9. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIMS, ALL WARRANTIES, REPRESENTATIONS OR OTHER ENDORSEMENTS, EXPRESS OR IMPLIED, WITH REGARD TO THE INFORMATION ACCESSED FROM, OR THROUGH, THIS SERVICE, THE SYSTEMS WHICH PROVIDE IT, AND THE INTERNET, INCLUDING ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE, OR NON-INFRINGEMENT OF ANY THIRD-PARTY RIGHTS.
11.10. WEBZPRO DOES NOT ASSUME ANY LIABILITY FOR THE COMPLETENESS, ACCURACY, OR USEFULNESS OF ANY INFORMATION DISCLOSED OR MATERIALS ACCESSED THROUGH ITS SERVICES, ITS SYSTEMS, ITS NETWORKS, OR THE INTERNET.
11.11 WebzPro deletes back up copies 30 days after accounts are terminated.
11 A. Email Back Ups and Storage
Same rules as 11. Back Up Copy. We back up the servers but do not guarantee email back ups or retention of any kind. Storing email on your account you do you do so at your own risk. By becoming a customer of WebzPro you agree you will keep and be responsible for your own email record retention. Always download and keep a copy on your own PC. It is the client responsibility to maintain their individual email account quotas. If a email account reaches its quota new emails being sent to the email account that has reached are not retained.
12. Changes to WebzPro's Network.
Upgrades and other changes in WebzPro's network, including, but not limited to changes in its software, hardware, and service providers, may affect the display or operation of Customer's hosted content and/or applications. WebzPro reserves the right to change its network in its commercially reasonable discretion, and WebzPro shall not be liable for any resulting harm to Customer.
Notices to WebzPro under the Agreement shall be given via electronic mail to the e-mail address posted for customer support on https://www.webzpro.com/support/index.php by submitting a support ticket. Notices to Customer shall be given via electronic mail to the individual listed as the Primary Customer Contact on the Order. Notices are deemed received on the day transmitted, or if that day is not a business day, on the first business day following the day delivered. Customer may change his, her or its notice address by a notice given in accordance with this Section.
14. Force Majeure.
WebzPro shall not be in default of any obligation under the Agreement if the failure to perform the obligation is due to any event beyond WebzPro's control, including, without limitation, significant failure of a portion of the power grid, significant failure of the Internet, natural disaster, war, riot, insurrection, epidemic, strikes or other organized labor action, terrorist activity, or other events of a magnitude or type for which precautions are not generally taken in the industry.
15. Governing Law/Disputes.
The Agreement shall be governed by the laws of the State of Illinois, exclusive of its choice of law principles, and the laws of the United States of America, as applicable. The Agreement shall not be governed by the United Nations Convention on the International Sale of Goods. EXCLUSIVE VENUE FOR ALL DISPUTES ARISING OUT OF OR RELATING TO THE AGREEMENT SHALL BE THE STATE AND FEDERAL COURTS IN McHENRY COUNTY, ILLINOIS, AND EACH PARTY AGREES NOT TO DISPUTE SUCH PERSONAL JURISDICTION AND WAIVES ALL OBJECTIONS THERETO.
16. 99.9% Uptime Guarantee
WebzPro offers a 99.9% Uptime Guarantee. That means your Web site is guaranteed operational 99.9% of the time in any calendar month. WebzPro will refund the customer's monthly fee in the event of Service Outages due to the failure of our Local Area Network or a Web hosting server. For purposes of this guarantee, only downtime lasting at least 10 consecutive minutes is considered a service outage. WebzPro's guarantee of 99.9% service uptime allows for 45 nonconsecutive minutes of (HTTP) service outage per month as defined here. An account will be credited 1% of your bill for every 60 minutes that you are down not to exceed 50% of your monthly fee. WebzPro will not be held responsible for Service Outages resulting from non-WebzPro operated equipment including, but not limited to, Internet NAP failures and backbone failures. Additionally, WebzPro will not be held responsible for delays in the registration or transfer of a domain due to InterNIC related issues, for outages resulting from malfunctioning customer scripts or applications that are installed by the customer, nor for unusual traffic spikes or "denial of service" attacks on customer Web sites.
Refunds will be issued upon request by the customer and upon determination that a service outage, as defined by this guarantee, has occurred. Refund requests must be made within ten days of the issuance of the invoice that represents the time period during which the service outage took place.
Hardware Failures - WebzPro will not be held responsible for hardware failures
There is no uptime guarantee for hardware issues. No refunds of any kind will be issued if a server develops a hardware issue. No computer hardware can be guaranteed not to fail. Hardware failures are not included in our uptime guarantee.
17. Money Back Guarantee.
WebzPro will refund your money with in the first 30 days of sign up if requested no questions asked. After the first 30 days you are then bound to the billing period of service you have purchased. Partial billing periods after the first 30 days will not be refunded. **Please note. Money back guarantee must be requested with first thirty days of service and may only be exercised once in a twelve-month period.
18. Domain Names.
WebzPro will not register domain names on behalf of the client. Clients are responsible for renewing their domain names. WebzPro does not take responsibility for failing to renew domain names. If your domain name was registered via our company, WebZProDomains.com, you must check and take appropriate actions to renew a domain that is about to expire.
19. Client Responsibility.
The client is responsible for all activity originating from the account unless proven address forgery. The client is responsible for securing their username/password. The client assumes responsibility for all material on their site that may be put on by a third party (such as the usage of Free For All links pages). Use of WebzPro's service requires a certain level of knowledge in the use of Internet languages, protocols, and software. This level of knowledge varies depending on the anticipated use and desired content of the web space by the client. The following examples are offered: Web Publishing: requires knowledge of HTML, properly locating and linking documents, FTPing Web contents, Graphics, text, sound, image mapping, etc. FrontPage web publishing: knowledge of the FrontPage tools as well as Telnet and FTP understanding and capability. CGI-Scripts: requires a knowledge of the UNIX environment, TAR & GUNZIP commands, Perl, CShell scripts, permissions, etc. Mail: a use of mail clients to receive and send mail, etc. The client agrees that he or she has the necessary knowledge to create and maintain their web space. Client agrees that it is not the responsibility of WebzPro to provide this knowledge or support outside matter specific to WebzPro servers .
20. Actions Taken by WebzPro
The failure by a customer to meet or follow any of the above policies/terms is grounds for account deactivation. WebzPro will be the sole arbiter as to what constitutes a violation of the Terms of Service Policy. WebzPro reserves the right to remove any account without prior notice. When WebzPro becomes aware of an alleged violation of its Terms of Service Policy, WebzPro will initiate an investigation. During the investigation, WebzPro may restrict a customer's access in order to prevent further potentially unauthorized activity. Depending on the severity of the violation, WebzPro may, at its sole discretion, restrict, suspend, or terminate a customer's web hosting account and/or pursue other civil remedies. If such violation is a criminal offense, WebzPro will notify the appropriate law enforcement authorities of such violation. WebzPro does not issue credits for outages incurred through service disablement resulting from Terms of Service Policy violations. WebzPro customers agree to indemnify and hold harmless WebzPro from any claims resulting from the use of our services that damages them or any other party. The WebzPro service is provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. WebzPro expressly disclaims any representation or warranty that the WebzPro service will be error-free, secure or uninterrupted. No oral advice or written information given by WebzPro, its employees, licensors or the like, will create a warranty; nor may you rely on any such information or advice. WebzPro and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service.
21. Account Cancelations.
To cancel your account you must do so 72 hours before the next payment is due. To do this log into your client portal at https://www.webzpro.com/wbill/clientarea.php Click on My Products & Services, then click on view details. Scroll down towards the bottom of the page and click on Request Cancellation. Then choose end of billing period or immediate.
Invoices for accounts are sent out 7 days before they are due. If you cancel and your payment has been processed no refund will be issued.
22. Clients Responsibility Third Party Software.
Third Party Software Only:
Client agrees to use only properly licensed third party software in connection with Client's use of our Services. This includes all applications that are considered Third Party Software. Examples - WordPress, Joomla, shopping carts and so on.
1. Clients agree to keep their third party software installs up to date.
2. If the software is up to date and the site is compromised the site will be suspended and will not be put back on-line until
it is considered safe to do so there will be no charge.
3. If determined by WebzPro that the current install is not up to date, including plugins and themes and the site is compromised in any way the site will be immediately suspended.
Before WebzPro will begin to trouble shoot the issue, clients will be charged as follows. If not paid the account will remain disabled.
1st Offense - $25.00
2nd Offense - $50.00
3rd Offense - $100.00
4th Offense - Permanent removal of the offending site.
Out of date installs discovered by WebzPro during routine scans.
If WebzPro discovers and out of date Third Party Software install, a support ticket will notify the client that the install must be updated.
Clients will be given 48 hours to comply. Failure to update install will result in site suspension and will not be unsuspended until client responds to the support ticket and indicates they are ready to update their Third Party Software install.
Reseller clients of WebzPro - Resellers are 100% responsible for their clients. If a resellers client violates the above policy the reseller will be charged.
Each party acknowledges and agrees that the other party retains exclusive ownership and rights in its trademarks, service marks, trade secrets, inventions, copyrights, and other intellectual property. Neither party may use the other party's name or trade mark without the other party's prior written consent. The parties intend for their relationship to be that of independent contractors and not a partnership, joint venture, or employer/employee. Neither party will represent itself to be agent of the other. Each party acknowledges that it has no power or authority to bind the other on any agreement and that it will not represent to any person that it has such power or authority. This Agreement may be amended only by a formal written agreement signed by both parties. The terms on Customer's purchase order or other business forms are not binding on WebzPro unless they are expressly incorporated into a formal written agreement signed by both parties. A party's failure or delay in enforcing any provision of the Agreement will not be deemed a waiver of that party's rights with respect to that provision or any other provision of the Agreement. A party's waiver of any of its right under the Agreement is not a waiver of any of its other rights with respect to a prior, contemporaneous or future occurrence, whether similar in nature or not. The captions in the Agreement are not part of the Agreement, but are for the convenience of the parties. The following provisions will survive expiration or termination of the Agreement: Fees, indemnity obligations, provisions limiting liability and disclaiming warranties, provisions regarding ownership of intellectual property, these miscellaneous provisions, and other provisions that by their nature are intended to survive termination of the Agreement. There are no third party beneficiaries to the Agreement. Neither insurers nor the customers of resellers are third party beneficiaries to the Agreement. Customer may not transfer the Agreement without WebzPro's prior written consent. WebzPro's approval for assignment is contingent on the assignees meeting WebzPro's credit approval criteria. WebzPro may assign the Agreement in whole or in part.
This Agreement together with the Order and AUP constitutes the complete and exclusive agreement between the parties regarding its subject matter and supersedes and replace any prior understanding or communication, written or oral.
24. Inode Limits
An inode is a data structure used to keep information about a file on your hosting account. The number of inodes indicates the number of files and folders you have. This includes everything on your account, emails, files, folders, anything you store on the server.
Shared and Reseller
There is currently an limit of 100,000 - 200,000 inodes on our shared accounts. Some packages do allow higher inode rates.
What is the 100,000 / 200,000 inode limit?
Shared and Reseller servers only allow 100,000 files per cPanel. This is a "Soft Limit" meaning that while the limit is reached, you will still be able to upload files. However once the account passes the 100,000 file threshold it will no longer be included in our backups. Additionally, if the account happens to exceed 200,000 files then it will be in violation of our Terms of Service and can result in possible suspension.
TOS Inode violations can consist of the following (however not limited to):
- Continuously publishing and deleting large numbers of files (i.e. 10,000+).
- If the web hosting or reseller account exceeds 200,000 inodes.
WebzPro reserves the right to add, delete, or modify any provision of this Policy at any time without notice.