• Who We Are
• Information Collected
• Information Use
• Disclosing Information
• Your Options
• Data Security
• Reseller Relationships
• Changes to this Policy
• Contacting Us
-Who We Are
WebzPro provides web hosting, domain name registration and related products and services, to businesses, individuals, non-profit organizations and others.
The information that WebzPro collects in connection with the Services is hosted on servers located in the United States (U.S.). By using the Services, you freely and expressly give WebzPro your consent to export your information and data outside of the European Economic Area.
We collect the following types of information from you to provide you with the products and services you purchased and for the purposes described below. We may collect any or all of the information via both automated means such as communications profiles or cookies.
Personal Information. The personal information we collect depends on the type of service, support, or sales inquiry, and may include your name, address, telephone number, fax number and email address, dates of service provided, types of service provided, payment history, manner of payment, amount of payments, date of payments, domain name, credit card or other payment information. The financial information will only be used to bill you for the products and services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. When transferring personal information a security icon will appear in your browser.
Customer Surveys. WebzPro does not send out customer surveys. However on completion of a support ticket we may ask you to share your experience with the completed support ticket. WebzPro may followup if deemed necessary.
Social Media. Our website includes social media features for Facebook and Twitter. WebzPro does not ask anyone viewing the site to follow us on social media. That option is completely up to the visitor.
-Information Use Personal Information. The information we collect is used for billing and to provide service and support to our customers. We do not use this information to promote additional products to be purchased. WebzPro clients may view new products by periodically visiting our web site.
We take reasonable precautions to prevent unauthorized access to your information. Accordingly, we may require you to provide additional forms of identity should you wish to obtain information about your account details. This is done for security purposes.
Log Files. We use IP addresses to analyze trends, administer our site and servers, track access, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. However, it is possible that personal information about a customer may be included in the log files due to the normal functions of IP addresses and Web browsing.
Partners and Sponsors. WebzPro does have Partners or use Sponsors. Your information will not be shared in that capacity.
Service Providers. We may transfer (or otherwise make available) your personal information to third parties that help us provide our services or provide services on our behalf. For example, we may use service providers to authorize and process payments. Your personal information may be maintained and processed by our third party service providers in the United States or in other jurisdictions. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.
Online Advertisements. WebzPro does not use online advertisements.
Customer Surveys. WebzPro does not conduct on-line surveys.
Domain Registration. In certain jurisdictions or pursuant to the rules of the Internet Corporation for Assigned Names and Numbers ("ICANN") or certain registries, the contact information you provide to register a domain name ("Domain Name Registration Information") has to be made available and accessible to the public through a "WHOIS" search. The WHOIS database is a publicly accessible database that lists the Domain Name Registration Information for a particular domain name, the name server(s) to which the domain name points, and the domain name's creation and expiration date. The Domain Name Registration Information you provide is hosted by us or a third party service provider and is made available to the public through WHOIS searches. At times, customers may receive solicitations that result from searches of the publicly available WHOIS database by other companies or individuals. Any such solicitations or SPAM do not come from WebzPro and we do not control the use of WHOIS information by third parties. Further, pursuant to ICANN rules, WebzPro is required to make WHOIS data available to any third party that enters into a bulk access agreement. While ICANN allows individuals to opt-out (using the account management panel, domain management console or similar service) of having their WHOIS information made available to third parties through bulk access, companies, such as ours, businesses, and other organizations do not have the ability to opt-out of having their information made available to a third party that enters a bulk access agreement. We may also deposit your Domain Name Registration Information with a third-party escrow provider to comply with ICANN requirements.
Legal Reasons. We may access, preserve and share information about customers with companies, organizations, governmental entities or individuals outside of WebzPro if we believe, in good faith, that the law requires us to do so. This may include, but is not limited to, responding to subpoenas, court orders or other legal processes (such as law enforcement requests). We may also access, preserve and share information about customers as necessary to: (i) establish or exercise WebzPro’s legal rights or defend against any legal claim including threatened claims involving WebzPro based on the anonymity of a domain name; (ii) investigate, prevent, or take action regarding suspected fraud or other illegal activities; (iii) prevent death or serious physical harm to any person; or (iv) investigate violations of WebzPro’s Terms of Service.
Correcting/Updating Personal Information. If a customer's information changes, or if a customer no longer desires our services, we will endeavor to provide a way to correct, update or remove that customer's personal data in our records. In most cases, this can be achieved via our billing system at https://webzpro.com/wbill or by emailing us at privacy@WebzPro.com.
Opt Out. By default, customers will receive invoices, any system updates. Newsletter - Customers are able to opt out of newsletters and mailings by using the unsubscribe link in any promotional email or as otherwise provided in the communication. Please note that customers may not opt out of receiving important system notifications or emails about their accounts.
- Data Security
WebzPro uses technical security measures to prevent the loss, misuse, alternation or unauthorized disclosure of information under our control. WebzPro uses security measures including and not limited to: physical, electronic and managerial procedures to safeguard and secure the information we collect online. All sensitive information is collected on a secure server. When we ask customers or users to provide financial information (such as a credit card number) that data is protected using Secure Sockets Layer ("SSL") technology and protected by being PCI Certified.
This website is not directed towards children and we do not seek to collect any personal information from children. If we become aware that personal information from a child under the age of 13 has been collected, we will use all reasonable efforts to delete such information from our database.
In addition to all of the terms and conditions set forth above, the following terms apply to Reseller relationships only.
Information Related to Data Collected through Resellers. WebzPro may collect information under the direction of our Resellers, and we have no direct relationship with the individuals whose personal data is provided, processed or obtained by our Resellers. Customers who seek access, or who seek to correct, amend, or delete inaccurate data should direct their query to the Reseller's data controller. If the Reseller requests that we remove the data, we will respond to such request within thirty (30) business days.
Choice. If you are a customer of one of our Resellers and would no longer like to be contacted by such Reseller, please contact the Reseller from whom you purchased products or services.
Data Retention. We retain personal data we process on behalf of our Resellers for as long as needed to provide services under the relationship. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
-Changes to this Policy
Contacting Us Concerns.
WebzPro Hosting Solution
Attn: Privacy Department
WebzPro will endeavor to resolve any concerns.