We can transfer the site for you if your host for you as long as the current host does not block the SSH transfer. Make sure you also do a back up through cPanel so if the transfer fails we can restore your account from a back up but you would need to upload the back up via FTP so the tech could restore it.
To have us try to transfer the site you will open a general support ticket and state.
-------------------------------------------------------------------------------------------------------------------
I need to transfer my website from my old cPanel host to my account with WebzPro.
Old Host Info
IP Address: you need to provide the IP address of the server your old host that your files are on
Username
Password
WebzPro Account info.
Domain:
Username:
Password:
--------------------------------------------------------------------------------------------------------------
After the files are transfered you will then need to update your name servers, DNS, with your current registrar. If you want to transfer your domain registration to us do it after your site is back up and working if you don't you can see down time. Transfer after all is working and you will see no down time or will be very limited downtime.
